Rental Conditions

Rental fee

The rental fee includes the use of Wi-Fi, water, gas and electricity, TV, weekly change of towels / bed linen, using cot and high chair and final cleaning. Not included is the wood for the log burner.

The rent is calculated on the number of people staying in the house. If visitors stay overnight during your stay, this is not a problem, but there are costs involved. Please report this on arrival or during your stay to the house manager. This also applies to guests who spend the winter in Casa da Lila.

Discounted wintering rates exclude weekly cleaning. Interim cleaning can be arranged on request at a surcharge. The wood for the log burner is not included.

Security deposit

You are kindly requested to pay the security deposit of € 300, – with the 2nd payment of the remaining 50% of the rental fee. If no damage has been caused by you, this security deposit will be returned to your bank account within 7 days of your departure. In case of damage, part of the security deposit is withheld or additional payment of damage requested.

Payment

At the time of booking a 50% down payment is required. The remaining amount must be paid, together with the security deposit, 8 weeks before arrival in Portugal.

The reservation is fully confirmed once we have received your down payment of 50%.

Arrival and departure

On the day of arrival you can enter the villa from 4 PM and you must vacate the villa by 10 AM on your departure day. This is to enable us to clean the villa before arrival of the next guests.

Liability

The owners of Casa da Lila, and the people they work with to run Casa da Lila, do not accept any liability or responsibility for the consequences of possible accidents, theft, and the like during your stay in Portugal, and in particular in and around the house, Casa da Lila, caused by whatever circumstances.

Cancellation 

If you are forced to cancel your reservation as a result of travel restrictions related to COVID-19, for example if Portugal has closed its borders for foreign tourists, or if your country has applied travel restrictions to travel to Portugal, we will give you a credit (“voucher”) for the total value of the (down) payment you made which you can use to make a new reservation with us. This “voucher” will be valid for 1 year after your original booking date. We will always return the security deposit, if already paid. So if you are forced to cancel your reservation with us because of COVID-19, you won’t lose your money.

For all other cancellations the following conditions apply. After you have notified us of your (planned) cancellation, we will immediately open our calendars to try to find other guests who want to come in your place. In case we can rent out the full period to other guests, we will refund you the sum of your (down) payment. If we were able to partly rent out the period, we will refund you the amount related to how many days were booked by the new guests. For both cases costs may apply, for example if we need to pay commission to a booking platform. We will always return the security deposit, if this was already paid.

Other

We recommend you to take out a good travel insurance, including cancellation cover.

By booking and subsequent payment of the rent you agree with the rental conditions of Casa da Lila.

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